• 1. Installation of the head HIE-04 Mod A and HIE-04 Mod B

    After connecting this head into the USB port the PC will search for the required FTDI driver automatically using the internet network. The driver should be installed automatically. In case that the PC is not connected to the internet, you can download the driver from our website for your version of the operating system Windows:

         a) Windows XP and Windows 7 - only for HIE-04 Mod A

         b) Windows 7/8/10 - for both versions HIE-04 Mod A and HIE-04 Mod B

         After decompression of the ZIP file, you´ll get a single EXE file. Run the file and the installation of the driver will proceed automatically.

    2. Installation of the head HIE-04

    Note:

    To simplify the installation of the optical head under Windows 8, 8.1 and 10 the utility (HIE04_default) can be used that changes the identification of the optical head in the Windows from "HIE-04" (driver ELGAS) to "USB serial port" (FTDI driver). With this change, a standard FTDI driver will be used that should be installed automatically by Windows. The utility is available for download below.

    USB driver for infrared communication interface HIE-04. Version 2.08.24.

    Supported OS: MS Windows XP / Vista / Windows 7 / Windows 8 (32bit and 64bit).

    How to install USB driver HIE-04

    1.  Uninstall old HIE-04 Driver and restart.

    2.  Download the driver. The link for the driver download is available at the end of this page.

    3.  Do not plug the HIE-04 USB connector yet!

    4.  Check whether PC is 32-bit or 64-bit System type and then follow step 4.

          For Windows XP please choose "Start - Settings - Control Panel - System". In case there has been displayed no information about system architecture or there has been information about 32-bit system, the system is 32-bit. In case there has been displayed 64-bit, the system is 64-bit.
      For Windows 7 please choose "Start - Control Panel - System and Security - System". The system window opens. In case there has been displayed no information about system architecture or there has been information about 32-bit system, the system is 32-bit. In case there has been displayed 64-bit, the system is 64-bit.
      For Windows 8 please use the WIN+X key combination. In the bottom left corner, the WinX appears. Choose "System" and the System window opens. In case there has been displayed no information about system architecture or there has been information about 32-bit system, the system is 32-bit. In case there has been displayed 64-bit, the system is 64-bit. For this system, the Advanced startup mode must be additionally performed. To do this, please follow this procedure.

    ... now please carry on with the following these steps ...

    5.  For Windows 7 and 8 it is needed to run the installation driver file as administrator (right-click on "Setup_64bit_en_v2.08.24.exe" or on "Setup_32bit_en_v2.08.24.exe" and choose "Run as administrator").

    6.  For 64-bit System choose "Setup_64bit_en_v2.08.24.exe"

    7.  For 32-bit System choose "Setup_32bit_en_v2.08.24.exe"

    8.  Please read carefully dialog windows, which appear and follow the instructions.

    Information about driver

    • Version: 2.08.24
    • Language: English
    • Released: 18.6.2012
    • Supported OS: Windows Server 2008 R2
    • Windows 7
    • Windows 7 x64
    • Windows 8
    • Windows 8 x64
    • Windows Server 2008
    • Windows Server 2008 x64
    • Windows Vista
    • Windows Vista x64
    • Windows Server 2003
    • Windows Server 2003 x64
    • Windows XP
    • Windows XP x64

    Fixed Bugs

    • During driver installation Dialog Windows appeared in the Czech language

    • For other information about fixed bugs please check web site www.ftdi.com
    Table of heads
    head   production dates communication speed supported OS
    HIE-04 2008 - 2015  to 38400 Bd Windows XP, Windows XP x64
    Windows Vista, Windows Vista x64
    Windows Server 2003, Windows Server 2003 x64
    Windows 7, Windows 7 x64
    Windows 8, Windows 8 x64
    Windows Server 2008, Windows Server 2008 x64,
    Windows Server 2008 R2
    HIE-04 Mod A 2016 - 2019  to 38400 Bd Windows XP
    Windows 7
          Windows 7/8/10
    HIE-04 Mod B 2018 up today to 115200 Bd Windows 7/8/10